1. Collection of Personal Information
Strathern International collects personal information necessary for our operations, including providing customized sportswear and accessories. We collect information when you:
- Contact us regarding products or services.
- Place orders on our website.
- Apply for credit terms.
The information we collect may include:
- Personal Information: Name, email address, shipping address, payment details, and other information you provide when placing an order or signing up for our services.
- Non-Personal Information: Browser type, device type, and other technical data collected through cookies.
- Financial Information: Payment information for transactions.
We collect information directly from you via our website, email, phone, or in person. If you do not provide requested information, we may be unable to process your orders or applications.
2: How We Use Your Information
Strathern International uses personal information for purposes such as:
- To process your orders and deliver products.
- To improve website functionality and enhance your user experience.
- To communicate with you regarding your orders, inquiries, or promotional offers (if subscribed).
You can opt out of marketing communications by contacting us or using the unsubscribe link provided in emails.
3: Cookies and Tracking Technologies
- Our website collects non-identifiable information, such as browser type, pages viewed, and visit timestamps, to improve user experience. Cookies may be used for analytics and personalization; you can manage cookie preferences in your browser settings.
- We use cookies to optimize your browsing experience. These cookies do not track you for marketing purposes but are essential for site functionality (e.g., remembering your shopping cart).
- You can disable cookies through your browser settings, though some website features may not function properly.
4: Payment Security
- Payments are processed securely through PayPal and Stripe. We do not store sensitive payment information on our servers.
5: Disclosure of Personal Information
We do not share, sell, or rent your personal information to third parties unless required by law or necessary to process your order (e.g., shipping providers). We may disclose your information to:
- Logistics and delivery partners.
- Third-party service providers for business operations.
- Fraud prevention services.
Strathern International ensures that third-party service providers adhere to strict confidentiality and security standards.
6: Security of Personal Information
We implement robust security measures to protect your information, including encryption, secure storage, and regular audits. While we strive to ensure security, we cannot guarantee the security of information transmitted electronically.
- We use SSL encryption to ensure your data is transmitted securely.
- While we strive to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.
7: Your Privacy Rights
- Access and Updates: You can request to access or update your personal information by contacting us at [email protected].
- Data Retention: We retain your data for as long as necessary to fulfill orders and comply with legal obligations.
8: Third-Party Links
- Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
9: Changes to This Policy
- We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the updated effective date.
10: Contact Us
- If you have any questions or concerns, please contact us at: [email protected]