Frequently Asked Questions
We’ve compiled answers to our most frequently asked questions to help you navigate your journey with us. Can’t find what you’re looking for? Contact our team, and we’ll assist you right away
General Questions
WHO IS STRATHERN INTERNATIONAL?
Strathern International is a global exporter of premium, fully customizable sportswear based in Pakistan. We deliver Nike-level quality (without hefty price tag) uniforms to clubs, teams, and organizations worldwide — including the USA, Canada, UK, Australia, and Europe.
WHAT MAKES YOU DIFFERENT FROM OTHER SUPPLIERS?
We combine unlimited free design mockups, massive bulk discounts, premium fabrics, and fast 3–5 business day production with international shipping. Our prices are competitive against both USA and China suppliers — without compromising quality.
DO YOU ONLY SELL IN BULK?
No. We cater to both bulk orders for clubs and individual orders for players who need single items.
HOW CAN I PLACE AN ORDER?
You can design and order directly through our website at stratherninternational.com, or contact our team via email or WhatsApp for custom requests.
WHAT HAPPENS AFTER I SUBMIT THE CONTACT FORM?
A team member will contact you to discuss design options, pricing, and delivery timelines.
Design Questions
CAN I DESIGN MY OWN UNIFORM?
Yes! Our website allows you to fully customize your design — including colors, sizes, logos, names, and numbers. We also offer free design support if you’d like our professional team to create the design for you.
DO YOU CHARGE FOR DESIGN MOCKUPS?
No. We offer unlimited free mockups until you are 100% satisfied.
CAN I ADD SPONSOR LOGOS AND PLAYER NAMES?
Absolutely. We can print any logo, sponsor branding, or player name/number directly onto your uniforms with high-quality sublimation or embroidery.
WHAT IF I DON’T HAVE A DESIGN YET?
No problem — simply tell us your team colors, sport, and theme, and our designers will create options for you at no cost.
WHAT IS THE PROCESS FOR CREATING A CUSTOM DESIGN?
Our design portal features a simple 6-step process to create your custom design. Once completed, you’ll receive mockups within 12 hours for review.
CAN I DIRECTLY CONNECT WITH YOUR DESIGN TEAM?
Yes, absolutely! You can reach our design team directly at designs@stratherninternational.com for any design queries or assistance.
CAN I ADD CUSTOM NAMES, NUMBERS, OR LOGOS?
Absolutely! All products can feature your team’s name, player numbers, and logos. You can also choose between print, embroidery, or stitched logos.
DO YOU DESIGN LOGOS?
Yes, our team can help you design a custom logo and create a complete catalogue for your team from scratch, tailored to your vision and brand identity.
QUALITY QUESTIONS
WHAT IS THE QUALITY LIKE?
Our products are on par with top global sports brands like Nike and Adidas — made from breathable, moisture-wicking, and durable fabrics designed for professional performance.
DO THE COLORS FADE OR PEEL?
No. We use sublimation printing for vibrant, fade-resistant colors that never peel or crack, even after years of washing.
DO YOU OFFER SAMPLES?
Yes — we provide free samples up to $100 value so you can check our quality before placing a bulk order.
WHAT FABRICS DO YOU USE?
We use high-performance polyester blends, mesh fabrics, and other sport-specific materials for maximum comfort, breathability, and durability.
DELIVERY & SHIPPING QUESTIONS
WHERE DO YOU SHIP?
We ship worldwide with trusted couriers like DHL, FedEx, UPS, and Aramex.
HOW LONG DOES DELIVERY TAKE?
Production time is typically 3–5 business days. Shipping takes 5–7 business days depending on the destination.
DO YOU PROVIDE TRACKING?
Yes. Once your order is shipped, we send you a tracking number so you can monitor the delivery in real time.
DO YOU OFFER EXPRESS DELIVERY?
Yes — express options are available for urgent orders. Contact us for details.
HOW LONG WILL MY PRODUCTS TAKE TO BE DELIVERED?
Our standard production time is 3-5 business days after you place your order. You will receive a tracking number once your order has been shipped.
IS DELIVERY INCLUDED IN THE PRICE?
Yes, delivery is included in the advertised prices.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we ship worldwide.
PRICING & DISCOUNTS QUESTIONS
DO YOU OFFER DISCOUNTS FOR BULK ORDERS?
Yes — the more you order, the greater your discount. We offer up to 40% OFF on bulk orders.
CAN I RESELL YOUR PRODUCTS?
Absolutely. Many of our clients resell our products with their own branding.
ARE THERE ANY HIDDEN CHARGES?
No — our pricing is transparent and includes all customization costs.
ADDITIONAL QUESTIONS
WHAT IS YOUR RETURN POLICY?
Since all items are custom-made, we only accept returns in the case of quality issues or manufacturing defects.
CAN I ORDER FOR DIFFERENT SPORTS?
Yes — we produce custom uniforms for basketball, soccer, rugby, workwear, bags, and more.
WHAT ARE YOUR MINIMUM ORDER REQUIREMENTS?
There are no minimum order requirements. Whether you’re a large club, small company, or an individual, we deliver directly to your doorstep.
HOW CAN I CONTACT YOU?
Website: stratherninternational.com
Email: sales@stratherninternational.com
WhatsApp: Chat with us on WhatsApp — instant replies
Still Have Questions?
Send Us Your Inquiry!
Contact Us
Prefer direct communication? Feel free to email, call, or chat with us for inquiries, customizations, or assistance.
info@stratherninternational.com
Phone
+923198456759