Frequently Asked Questions
We’ve compiled answers to our most frequently asked questions to help you navigate your journey with us. Can’t find what you’re looking for? Contact our team, and we’ll assist you right away
General Questions
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What happens after I submit the contact form?
A team member will contact you to discuss design options, pricing, and delivery timelines.
Design Questions
Can I design my own products?
Yes, you can! Simply visit our design portal, select your sport, and upload your preferred design, logo, or any image. You can also provide additional details in the information section.
What is the process for creating a custom design?
Our design portal features a simple 6-step process to create your custom design. Once completed, you’ll receive mockups within 12 hours for review.
Can I directly connect with your design team?
Yes, absolutely! You can reach our design team directly at [email protected] for any design queries or assistance.
Can I add custom names, numbers, or logos?
Absolutely! All products can feature your team’s name, player numbers, and logos. You can also choose between print, embroidery, or stitched logos.
Do you design logos?
Yes, our team can help you design a custom logo and create a complete catalogue for your team from scratch, tailored to your vision and brand identity.
Design Questions
Can I design my own products?
Yes, you can! Simply visit our design portal, select your sport, and upload your preferred design, logo, or any image. You can also provide additional details in the information section.
What is the process for creating a custom design?
Our design portal features a simple 6-step process to create your custom design. Once completed, you’ll receive mockups within 12 hours for review.
Can I directly connect with your design team?
Yes, absolutely! You can reach our design team directly at [email protected] for any design queries or assistance.
Can I add custom names, numbers, or logos?
Absolutely! All products can feature your team’s name, player numbers, and logos. You can also choose between print, embroidery, or stitched logos.
Do you design logos?
Yes, our team can help you design a custom logo and create a complete catalogue for your team from scratch, tailored to your vision and brand identity.
Delivery Questions
How long will my products take to be delivered?
Our standard delivery time is 3-5 business days after you place your order. You will receive a tracking number once your order has been shipped.
Is delivery included in the price?
Yes, delivery is included. A remote area fee applies for locations outside standard courier zones.
Do you offer international shipping?
Yes, we ship worldwide.
Delivery Questions
How long will my products take to be delivered?
Our standard delivery time is 3-5 business days after you place your order. You will receive a tracking number once your order has been shipped.
Is delivery included in the price?
Yes, delivery is included. A remote area fee applies for locations outside standard courier zones.
Do you offer international shipping?
Yes, we ship worldwide.
Additional Questions
Why should I purchase these products?
1: Showcase your team’s colors and logo with pride.
2: Fully customizable to meet your specifications.
3: Ideal for promoting team spirit and unity.
4: Great for fundraising or membership packs.
Can I get a sample before placing a large order?
Yes, we offer samples for evaluation. Contact us to learn more about sample costs and shipping.
What are your minimum order requirements?
There are no minimum order requirements. Whether you’re a large club, small company, or an individual, we deliver directly to your doorstep.
Still Have Questions?
Send Us Your Inquiry!
Contact Us
Prefer direct communication? Feel free to email, call, or chat with us for inquiries, customizations, or assistance.
Phone
+61426121320